Customer Service Representative
- Free
- Published date: September 17, 2024
-
- Texas, United States
Job Title: Remote Part-Time Customer Service Representative
Location: Remote
Company: Priority Insurance Agency
Job Type: Part-time
About Us: Priority Insurance Agency is a leading provider of comprehensive insurance solutions. We are committed to delivering exceptional service and tailored insurance products to meet the diverse needs of our clients.
Job Description:
As a Remote Part-Time Customer Service Representative at Priority Insurance Agency, you will be responsible for providing excellent customer service to our clients. You will handle inquiries, process transactions, and support our clients with their insurance needs, all from the comfort of your home.
Key Responsibilities:
Answer incoming customer inquiries via phone, email, and chat platforms.
Provide accurate and timely responses to questions about insurance products, services, and account details.
Process orders, forms, applications, and requests for refunds or exchanges.
Maintain detailed records of customer interactions and transactions.
Transfer calls to the appropriate team when escalation is required.
Assist with policy information and updates.
Ensure all customer transactions are completed efficiently and accurately.
Stay informed about company products, services, and policies.
Qualifications:
Proven experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Strong problem-solving skills and attention to detail.
Proficiency with customer service software and tools.
High-speed internet connection and a quiet workspace.
Relevant insurance knowledge or experience is a plus.
Benefits:
Competitive hourly wage.
Flexible work hours.
Opportunity to work from home.
Professional development and training opportunities.
Supportive and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume and cover letter. We look forward to hearing from you!
Reference : Customer Service Representative jobs
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