Optical Customer Service Rep needs 3+ yearsÂ’ experience
Optical Customer Service Rep requires:
 Must have optical experience
 High school
 Telephone/Email Etiquette
 Active Listening
 Familiarity with electronic communication methods such as email, instant messaging and chat services
Optical Customer Service Rep duties:
 Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
 Prioritize and problem solve customer issues and concerns.
 Manage customer late lists, moving late jobs through the lab and communicating with customers.
 Perform other duties within the customer service department or other areas as assigned
 Maintain a clean and organized work environment.
 Observe all company policies, rules, and safety practices.


Reference : Optical Customer Service Rep jobs

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